RxShift vs. When I Work
When I Work handles the calendar.
RxShift handles the compliance.
When I Work is a general-purpose scheduling tool built for restaurants, retail, and service businesses. It does not know your state’s pharmacist-to-tech ratio rules, and it does not produce the compliance documentation your board may require. RxShift does both.
| Feature | RxShift | When I Work |
|---|---|---|
| Built for pharmacy | ✓ Pharmacy-specific | ✗ General workforce |
| State ratio rules engine | ✓ Configurable per state | ✗ Not available |
| Real-time ratio enforcement | ✓ Enforced during scheduling | ✗ |
| Hourly compliance log generation | ✓ Auto-generated from schedule | ✗ |
| Deficiency flagging per hour | ✓ | ✗ |
| 3-day deficiency streak alerts (to your managers) | ✓ | ✗ |
| Compliance log export (.xlsx) | ✓ | ✗ |
| 2-year record retention | ✓ | ✗ |
| Nevada compliance (NAC 639.250) + R113-24 documentation | ✓ | ✗ |
| California compliance (BPC 4115 additive formula) | ✓ | ✗ |
| Tech certification (CPhT) tracking | ✓ | ✗ |
| Trainee supervision limit tracking | Roadmap | ✗ |
| Basic schedule building | ✓ | ✓ |
| Time-off requests | ✓ | ✓ |
| Staff management | ✓ | ✓ |
| Designed for 1–25 locations | ✓ | ✓ |
| Pharmacy-specific support | ✓ | ✗ |
The difference
General scheduling is not compliance scheduling.
When I Work is a good product for businesses where scheduling is purely a logistics problem. For restaurants, retail stores, and service businesses with no regulatory requirements, it does the job well.
Pharmacy isn’t that category. Your state likely requires documented proof that every shift ran at the right pharmacist-to-tech ratio. Some states are moving toward daily hourly logging. When that documentation doesn’t exist, the exposure sits with your managing pharmacist personally — not your software vendor.
RxShift wasn’t built to compete with When I Work on general scheduling features. It was built to close the compliance gap that general scheduling tools cannot fill.
Switching
The transition is straightforward.
RxShift handles schedule generation, time-off requests, and staff availability — everything When I Work does for your pharmacy — plus the compliance layer it doesn’t.
Your staff learns one tool. Your managing pharmacist stops maintaining a separate spreadsheet for documentation. Your compliance record generates itself.
See the compliance layer working.
We'll walk through your current scheduling process and show you what RxShift adds. About 20 minutes.